LEGAL NOTICE

The company 2P2F, which publishes this website (hereinafter “HOSANE”) attaches great importance to the protection of the personal data and privacy of its users. To this end, HOSANE undertakes to process these personal data in accordance with the laws and regulations applicable in the countries from which its users access the website www.hosane.fr, including in particular the General European Regulation on Data Protection, known as “GDPR” or “GDPR”.

This Confidentiality Policy explains the way in which HOSANE collects and processes data concerning you as part of your browsing on the site www.hosane.fr and your use of the online sales service offered on this site.

However, if this information is not sufficient to answer all your questions, we invite you to contact HOSANE at the following address: contact@hosane.fr.

  1. What is personal data?

Personal data means any information relating to an identified or identifiable natural person (referred to as a “data subject”).

In the context of the website www.hosane.fr and the online sales service, the persons concerned are Internet users visiting this website and users of this service.

The personal data concerned by this Confidentiality Policy are therefore all data relating to these Internet users and users, to the extent that they are identified or identifiable, for example by means of the IP address of their terminal or their identifier. user account.

Statistical data that we collect, for example, when you visit our site and which cannot be associated with you do not count as personal data.

The processing of personal data is subject to a specific legal and regulatory framework, constituted for France essentially by the GDPR and the law known as “Informatique et Libertés” of January 6, 1978 as recently amended by the law relating to the protection of personal data from June 20, 2018.

  1. What personal data is collected, for what purposes, and on what legal basis?

HOSANE collects personal data concerning its users in the following cases, for the following purposes:

  • When browsing the website www.hosane.fr

When you connect to the website www.hosane.fr , HOSANE collects, through its servers, the following data:

  • The IP and/or MAC address of your terminal;
  • The type of your terminal;
  • The version of your navigation software.

This data is collected and processed for the purposes of enabling the correct display of the website www.hosane.fr on your terminal. This processing is based on the necessity of its implementation for the execution of a contract to which the user is a party, namely the conditions of use of the website www.hosane.fr.

If you have consented to the use of the corresponding cookies as described in article 4 below, HOSANE may also collect through these cookies, during your navigation on the different pages and content of the website www. hosane.fr, data relating to this navigation, such as the pages visited or the content viewed.

These browsing data are collected and processed for the purposes of measuring the audience of the pages and content of the website www.hosane.fr. This processing is based on HOSANE's legitimate interest, consisting of better understanding the use of the website www.hosane.fr.

This data may also be used for the purposes of personalizing advertising content displayed on the website www.hosane.fr. This processing is based on your consent.

  • When registering for the online sales service

When you register for the online sales service, HOSANE collects, via the registration form, the following data:

  • Your first and last name(s);
  • Your email address ;
  • Your password.

This data is collected and processed for the purposes of managing your user account and allowing you to use the online sales service. This processing is based on the necessity of its implementation for the execution of a contract to which the user is a party, namely the conditions of use of the website www.hosane.fr.

  • When placing and paying for an order via the online sales service

In addition to the data mentioned in 2.2 above, HOSANE collects the following data when you place an order and pay for this order via the online sales service:

  • Your first and last name;
  • The designation of your company (optional);
  • Your full postal address for delivery;
  • Your billing address (if different from the previous one);
  • The items you order;
  • Your promo code (if applicable);
  • Your phone number ;
  • Your choice of payment and delivery method;
  • The details of the bank card you use for payment (if you opt for this payment method).

This personal data is necessary to enable us to prepare and ship your order, and to receive your payment.

These data, including in particular the data necessary for validation of the payment, are transferred to the company PayPal (Europe) S.à rl et Cie, located in Luxembourg, for the purposes of the transaction. The User is therefore invited to refer to PayPal's Privacy Policy, available here , for more information on how PayPal processes this data. Due to the use of PayPal services, we do not have access to the User's payment data (such as your bank card data).

Data relating to the transaction other than payment data (billing address, time of payment, amount paid, etc.) are kept for the duration of the legal requirement in this matter.

The collection and processing of the aforementioned personal data is based on the execution of a contract to which the User is a party.

  • During your exchanges with HOSANE

When you communicate with HOSANE in writing, in particular at our address contact@hosane.fr, HOSANE collects and processes the following data relating to our exchanges:

  • The content of your message;
  • The email address and sender ID of the message as it appears in our inbox;
  • The dates and times of your message.

This data is necessary for the proper management of our commercial relationship, and more particularly to understand and process your request, if applicable.

This processing is based on your consent, which you express by sending us your message. You are therefore aware and responsible for the fact that the information you include in your message will be received and read by HOSANE. As such, it is specified that HOSANE does not require or encourage its customers and users to communicate, as part of these exchanges, so-called “sensitive” data or data exceeding the strict framework and the strict needs of our commercial relationship.

  • When you subscribe to the HOSANE newsletter

In order to subscribe to the HOSANE newsletter, which allows you to receive information about our latest news, HOSANE collects and uses your email address only. This processing is based on your consent to receive the HOSANE newsletter, which you give by subscribing to it.

You can withdraw this consent at any time by unsubscribing from the newsletter via the link included at the bottom of each newsletter.

  1. Who is responsible for this processing of personal data, and how can I contact them?

The person responsible for this processing is the company HOSANE, which publishes the website www.hosane.fr. The name and detailed contact details of the HOSANE company are accessible on the Legal Notices page of this website.

For any questions relating to this Privacy Policy, the processing of personal data implemented on the website www.hosane.fr, or generally the protection of personal data and privacy within of HOSANE, you can contact HOSANE at the following address: contact@hosane.fr.

  1. Who is the data shared with?

The personal data collected and processed as set out in article 2 above are used by the competent people and services within HOSANE for the commercial relationship and the management of the website.

They may also be shared with our subcontractors and service providers such as our payment service provider Paypal (in accordance with 2.3 above) or postal shipping services, to the extent necessary for the fulfillment of the purposes described in article 2 above.

  1. For how long is the data kept?

The personal data collected and listed as set out in article 2 above are kept by HOSANE and its subcontractors for periods not exceeding what is strictly necessary to achieve the purposes described in this article 2. .

In particular, data related to your orders and our commercial relationship are not kept for more than 5 years in archives, this duration corresponding to the legally applicable limitation period.

  1. Does the website www.hosane.fr use cookies and other similar technologies?

Cookies refer to small computer files placed on a user's terminal (for example: computer, smartphone, tablet) as part of their visit or use of a website or application. Their uses are varied, ranging from a simple technical function to enable or facilitate navigation to the collection of data relating to user preferences with a view to offering personalized advertising.

With your consent, expressed via the cookie banner appearing at your first connection, the website www.hosane.fr may use cookies and/or other equivalent technologies in order to facilitate your navigation and your use of the service. online sales, as well as for the purposes of allowing HOSANE to measure the audiences of its pages and content, and for the purposes of personalizing the advertising content displayed on the website www.hosane.fr.

These cookies are issued by Google. You can oppose the storage of these cookies on your terminal, as well as the reading of these cookies, by using the settings of your browser software. To do this, refer to the documentation for this software, at the following links: Mozilla Firefox ; Internet Explorer ; Google Chrome ; Opera ; Safari .

The website www.hosane.fr also uses cookies and/or other equivalent technologies for the sole, purely technical purposes of allowing your access to the website and the online sales service.

Please note: the internal site hosane.fr contains social network buttons allowing you, for example, to post content linked to this site on your own social network pages. The use of these social network buttons may result in the processing of personal data according to the conditions provided by the publishers of these networks; HOSANE has no control over these conditions and invites you to refer in this regard to the conditions of use of these networks to find out more. Please note that the use of these buttons is obviously purely optional and voluntary for the user who wishes to use them.

  1. Your rights

In accordance with applicable laws and regulations regarding the protection of personal data, you have the following rights regarding the processing of your personal data.

You can exercise them by contacting HOSANE at the following address: contact@hosane.fr.

These rights being purely personal, and can therefore only be exercised by the person concerned themselves, please attach to your request, in addition to the reasons for it, a copy of your identity document. This will not be kept for longer than the time necessary to verify your identity.

  • Permission to access

The user can have access to his personal data processed by HOSANE. In the event that a request is made, HOSANE will provide the user with a copy of all their personal data as well as all the legally required information, namely:

  • The categories of personal data collected and processed;
  • The purposes of their processing;
  • The categories of recipients to whom the personal data have been communicated or are likely to be communicated;
  • The duration of retention of personal data; And
  • Information concerning the user's rights with regard to their personal data.

  • Right to portability

For those, among the treatments listed in article 2 above, having as legal basis the consent of the user or their necessity for the execution of a contract, the user also has the right to the portability of his personal data.

This right is distinguished from the right of access to personal data insofar as (i) it only concerns the data provided by the user to HOSANE and (ii) it allows these data to be obtained in a structured and machine readable.

The right to portability of the user's personal data also opens the possibility that they may be transmitted to another data controller, at the user's choice, provided that this is technically possible.

  • Right of rectification

The user may request to correct their personal data if it proves to be inaccurate, incomplete or obsolete.

  • Right to erasure

The user may request that their personal data be deleted in the following cases:

  • if their personal data are no longer necessary in relation to the purposes for which they were collected or are processed;
  • if the user has withdrawn their consent to the processing of their personal data, provided that their prior consent was the legal basis for their collection and processing and that there is no other legal basis justifying them;
  • if the user has objected to the collection or processing of their personal data in accordance with article 7.5 below;
  • the processing of the user's personal data is illegal;
  • the user's personal data must be deleted for HOSANE to comply with a legal obligation placed on it; Or
  • if the user was a minor at the time of collection of their personal data. For this last scenario and provided that the user is a minor at the time of the request, the holders of the exercise of parental authority of the user can also make a request for deletion of their personal data to from HOSANE.

If the data concerned has been communicated to third parties, HOSANE will then inform these third parties of the user's request, as far as possible.

  • Right to object

Subject to a legitimate justification relating to the particularity of his situation, the user may object to any processing of his personal data when his personal data is processed on the basis of the necessity of this processing for the purposes of execution of a mission of public interest or the pursuit of the legitimate interest of HOSANE or a third party.

The user can also always object, without obligation to give reasons, to the processing of their personal data when it is used for prospecting purposes.

  • Right to restriction of processing

The user may request the limitation of the processing of their personal data in the following cases:

  • in the event that he contests the accuracy of his personal data, for the duration necessary for HOSANE to verify it;
  • if the processing of their personal data is unlawful and the user wishes to limit it rather than requesting its deletion;
  • if the user wishes HOSANE to retain their personal data when this is necessary for the establishment, exercise or defense of their legal rights; Or
  • if the user has objected to the processing of their personal data, during the period during which HOSANE verifies whether it has no other overriding legitimate grounds to continue their processing.

HOSANE will then stop processing the data concerned and will retain them for the appropriate period.

  • Right to define directives relating to the fate of data after death

The user can indicate to HOSANE instructions concerning the methods of conservation, erasure and communication of his personal data to take place after his death.

  • Right to withdraw consent

For all processing, among those listed in article 2 above, having the user's consent as its legal basis, the latter has the right to withdraw this consent at any time, without having to justify it to the 'HOSANE.

  • Right to lodge a complaint with a supervisory authority

Finally, the user has the right to lodge a complaint relating to the processing implemented by HOSANE with the competent supervisory authority.

For France, this supervisory authority is the Commission Nationale de l’Informatique et des Libertés. For more information on the latter and the means of contacting it, the user is invited to consult the site www.cnil.fr.

  1. Modification of this Privacy Policy

This Privacy Policy was last updated on 06/09/2021.

Users of the website www.hosane.fr will be informed of any new modification or update of this Privacy Policy by posting on the website. Users registered for the online sales service will also receive an information email to the email address associated with their user account.